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Collection and Use of Information – What kind of information do we collect?
We may collect the following information: Personal Information
Holistic Vibes collects personal information provided by you when you open an account, submit orders or purchase merchandise from the website, or otherwise provide information to participate in the services and offerings on the website.
The personal information collected by Holistic Vibes may include, without limitation:
Your name, e-mail address, date of birth, billing address, shipping address, postcode, telephone number, mobile phone number, credit card information, debit card and related information, information concerning your interests, and other demographic information, as applicable. We may also ask some additional optional questions to help us better serve you.
Please note that when you make a purchase from the website, we may need to contact you via phone, postal mail or e-mail if we have questions regarding your order.
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided. You always have the option to opt out from our commercial emails by clicking on the provided unsubscribe button.
Use of Visitors’ Information
Holistic Vibes uses the personal information that you provide to:
Establish user profiles and accounts and store user preferences.
Administer and fulfill contests, promotions, surveys or other site features (for instance to deliver a prize you may have won in a contest).
Provide you with the products or services that you have ordered or requested.
Process and ship orders.
Send order and shipping confirmations.
Provide customer service.
Process returns or exchanges.
Protect you, and us, against error and fraud.
Keep records of returns and exchanges.
As needed to investigate or enforce legal rights and obligations.
In addition, if you have opted-in to receive communications, including e-mails and/or text messages from Holistic Vibes, we will use personal information provided by you to customize advertising and content we present to you, and to send you information and materials, including, without limitation, via e-mail or text messages about products, offers and news we think could interest you.
Holistic Vibes requires these third-party providers to employ a comparable level of protection for personal consumer information. Further, Holistic Vibes only provides these third-party providers with the personal information necessary to perform their designated functions and services for us. Third parties are required by us not to make any use of use the personal information you provide to contact you in any other matter other then mentioned in this security policy.
We may share personal information you provide to us with a third party if we are required by law to disclose that personal information. For example, we may be required to disclose personal information to respond to a subpoena, court order or other legal processes, including any administrative proceeding, or in connection with an investigation. We may also disclose this information in response to a law enforcement agency’s request or as otherwise required or permitted by law when the information is relevant to investigating a violation of law or to address an emergency that threatens an individual’s life, health or security.
We may use non-personal information to analyse visits to the websites and learn about the interests of our visitors in aggregate and to better understand your interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions in which you are most interested. We may share non-personal, aggregate data with our marketing partners or other third parties for research and marketing purposes.
We may on occasion combine information we received on or through the websites with information obtained from other sources and outside records to enable us to update and correct the information contained in our database.
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